We try to ship the next business day. Most of our orders use the United States Post Office Priority Mail service. You can choose your specific shipping provider on our checkout page.
When you order online from us, our system sends all tracking documentation with your sales reciept.
Give us a call at 978-462-4202 and we'll try to get to the bottom of the issue.
Generally an order is cancelled if we find that the product is out of stock. We notify you via email.
